]> http://www.tutorial-reports.com/taxonomy/term/33/all Telephony en http://www.tutorial-reports.com/internet/telephony/predictive-dialer/tutorial.php A Predictive Dilaler is an automated system that is used by call centres to simultaneously handle hundreds of calls. This article unravels the complexity of a Predictive Dialer system and looks at how it results in tremendous productivity gains for todays call centres. <p> <center> <script type="text/javascript"><!-- google_ad_client = "pub-6746725355545578"; google_ad_width = 468; google_ad_height = 60; google_ad_format = "468x60_as"; google_ad_type = "text_image"; google_ad_channel ="8195570074"; google_color_border = "FFFFFF"; google_color_bg = "FFFFFF"; google_color_link = "003399"; google_color_url = "003399"; google_color_text = "000000"; //--></script> <script type="text/javascript" src="http://pagead2.googlesyndication.com/pagead/show_ads.js"> </script> </center> </p> Internet Predictive Dialer Telephony Tue, 07 Feb 2006 04:23:01 -0700 http://www.tutorial-reports.com/internet/telephony/voip/sip/voip-sip-skype.php <p class="index"> SIP and Skype are the latest buzzwords in VoIP. This article explores SIP and Skype and explains how these technologies are driving the next round of the VoIP revolution.</p> <center> <p> <script type="text/javascript"><!-- google_ad_client = "pub-6746725355545578"; google_ad_width = 468; google_ad_height = 60; google_ad_format = "468x60_as"; google_ad_type = "text_image"; google_ad_channel ="4522648527"; google_color_border = "FFFFFF"; google_color_bg = "FFFFFF"; google_color_link = "003399"; google_color_url = "003399"; google_color_text = "000000"; //--></script> <script type="text/javascript" src="http://pagead2.googlesyndication.com/pagead/show_ads.js"> </script> </p> </center> Internet VoIP Telephony Sun, 15 Jan 2006 07:46:37 -0700 http://www.tutorial-reports.com/internet/telephony/voip/tutorial.php More than 30 years ago Internet didn't exist. Interactive communications were only made by telephone at PSTN line cost. Today we can see a real revolution in communication world: everybody begins to use PCs and Internet for job and free time to communicate each other, to exchange data (like images, sounds, documents) and, sometimes, to talk each other using applications like Netmeeting or Internet Phone. It starts to diffuse a common idea that could be the future and that can allow real-time vocal communication:... VoIP Telephony Sun, 15 Jan 2006 07:30:56 -0700