CRM News

February 6, 2012

23:26

Microsoft Bringing CRM Apps to Numerous Providers in Second Quarter
Wall St. Cheat Sheet
By Jonathan Morris In a move that some have been waiting years for, Microsoft (NASDAQ:MSFT) is expected to roll out mobile clients and services under its Dynamic CRM brand sometime later this spring, likely between April and May.

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21:42

Microsoft Expanding Mobile Capabilities Of Dynamics CRM
CRN
By Rick Whiting, CRN The next release of Microsoft Dynamics CRM will offer expanded mobile capabilities that will allow users to access the customer relationship management application from their iPad, iPhone, Android, BlackBerry and Windows Phone 7 ...

18:12

vtiger CRM Arms Small-medium Sized Companies Against Recession Whilst Keeping ...
SBWire (press release)
Technological up gradation is one of the best ways to survive in tough market space. vtiger CRM, has come as a boon in guise for SMEs to help them automate management processes without giving their budget a toss. vtiger is a software solution which is ...

18:07

BetaNews

Microsoft CRM Embraces iPhone, iPad, Android
InformationWeek
Microsoft Dynamics CRM update will include native mobile apps for Windows Phone 7, iOS, Android, and BlackBerry devices. By Doug Henschen InformationWeek Microsoft announced Monday that it will embrace rival mobile platforms and browsers with a planned ...
Microsoft to deliver CRM apps for iPad, iPhone, Android, Windows Phone in Q2ZDNet (blog)
Microsoft Dynamics Update Promises 'CRM Anywhere'TechNewsWorld
Dynamics CRM Coming to iOS and Android DevicesRedmondmag.com
BetaNews -San Francisco Chronicle (press release) -PCWorld
all 64 news articles »
16:01

IT PRO

Microsoft Dynamics CRM goes mobile
IT PRO
By Tom Brewster, 6 Feb 2012 at 15:49 Microsoft's customer relationship management (CRM) product is to get the mobile app treatment, working across Android, BlackBerry, iOS and Windows Phone 7 devices. The mobile client will be made available when the ...

15:02

FinancialForce.com Named CRM Watchlist Winner
MarketWatch (press release)
SAN MATEO, CA, Feb 06, 2012 (MARKETWIRE via COMTEX) -- FinancialForce.com, the cloud applications company, today announced it has been named 'Broad Brush Winner' by CRM thought leader Paul Greenberg on the prestigious 2012 CRM Watchlist.

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14:38

Microsoft to roll out wave of native mobile apps for its CRM software
InfoWorld
By Chris Kanaracus | IDG News Service Microsoft is gearing up to release a phalanx of native mobile applications for its CRM software, with clients aimed at BlackBerry, Windows Phone 7, iOS, and Android 2.2 and higher devices, the company announced ...

14:20

j2 Global Buys Landslide Technologies
socalTech.com
J2 said the acquisition will expand its cloud-based services, adding a customer relationship management (CRM) system into its portfolio. J2 Global has recently been broadening its offerings, including acquiring a number of online storage and backup ...
j2 Global Acquires Cloud-Based CRM Provider Landslide Technologies, Inc.EON: Enhanced Online News (press release)

all 13 news articles »
13:33

Ball State University Selects Campus Management's Talisma CRM and Fundraising ...
MarketWatch (press release)
6, 2012 /PRNewswire via COMTEX/ -- Campus Management Corp., a leading provider of enterprise software products and services for educational institutions, today announced that Ball State University will implement its Talisma® CRM and Fundraising ...

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13:04

CRM Players' Accolades and Upgrades
CRM Buyer
"Holly has been a carrier grade platform for voice XML IVR," Rob Castle, vice president of product management, told CRM Buyer. "By adding support for CCXML Version 1.0, users get much greater flexibility in terms of how conversations can be managed.

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February 4, 2012

11:05

iMovo has new CRM/BI adviser
DI-VE
The recruitment is part of the company's expansion of its capabilities to address the growing demand from the market for CRM/Business Intelligence solutions. Mr Dugo is a certified Microsoft professional with certification in CRM and a long experience ...
Father of NT Working on XboxMicrosoft Certified Professional (blog)

all 2 news articles »
08:12

CallPro CRM Launches Global Partner Program
PR.com (press release)
Includes launch of Call-Centric CRM into US Market. Qualified VARs, Resellers and Consultants Can Receive $3900 in software licenses for free. Clearwater, FL, February 04, 2012 --(PR.com)-- CallPro CRM, LLC has announced its new global Partner Program ...

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February 3, 2012

23:00

Big Data Analytics a Key Enabler for Social CRM – Airlines Case Study
Smart Data Collective
That in my opinion is the 'holy grail' (if I may use that term) of Social CRM. In one of my earlier post, I have defined Social CRM as the business strategy of engaging customers through Social Media with goal of building trust and brand loyalty.

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22:08

Salesforce.com Makes U-Turn on Analytics Pricing
Enterprise Apps Today
In a dramatic show of both responsiveness and the power of social media, Salesforce.com earlier this week abandoned its plans to charge for an analytics module for its customer relationship management (CRM) software and said it will instead incorporate ...
Salesforce.com yields to pressure over pricingITWorld Canada

all 3 news articles »

February 2, 2012

22:52

CRM/SFA: More Benefits for Managers or for B2B Sales Reps?
Business 2 Community
Here are some excerpts from this lively debate: “It's important to balance [SFA/CRM] so everyone can achieve a benefit. When developing your roadmap for CRM/SFA changes, ask this question and then be sure to include some of each in the priority list.

19:46

roundCorner Names CRM Veteran Will Stansbury as Vice President of Engineering
MarketWatch (press release)
BOSTON, Feb 02, 2012 (BUSINESS WIRE) -- roundCorner, a leading provider of CRM software and cloud computing services for higher education, nonprofit institutions and Public Media, announced today the appointment of Will Stansbury as Vice President of ...

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17:49

8 CRM Trends You Need to Watch
Network World
By Jennifer Lonoff Schiff, CIO Last year, the two hot customer relationship management trends to watchAA and adopt AA were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends ...

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15:40

Dell Cloud Business Applications Helps Schoolwires Tap Into The Power Of ...
TheStreet.com (press release)
Schoolwires needed a cloud-based CRM solution to help improve efficiencies across the sales organization and integrate salesforce.com's Sales Cloud with Microsoft Dynamics, which is being used by its customer support organization.

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15:34

Salesforce.com yields to pressure over pricing
ITWorld Canada
Salesforce.com will include some new analytics capabilities at no additional cost with the Enterprise and Unlimited editions of its CRM (customer relationship management) software, following complaints from customers who argued that the features should ...
Salesforce CRM Analyzes Customer Response, Offers Free AnalyticsInfoboom

all 3 news articles »
15:30

Dell Cloud Business Applications Helps Schoolwires Tap into the Power of ...
MarketWatch (press release)
Schoolwires needed a cloud-based CRM solution to help improve efficiencies across the sales organization and integrate salesforce.com's Sales Cloud with Microsoft Dynamics, which is being used by its customer support organization.

and more »