CRM Books

Inside the Minds: Industry CEOs on Customer Relationship Management (CRM) Software: CEOs from Reynolds & Reynolds, Harte-Hanks,

CRM Books
cover of Inside the Minds: Industry CEOs on Customer Relationship Management (CRM) Software: CEOs from ReynolAuthor: Richard Brock,Gregory J. Hanson,Michael Silton,Beatriz V. Infante,Kenneth D. Tuchman
ASIN: 1587621460
Binding: Paperback
List price: $27.95 USD
Amazon price: $27.95 USD

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Inside the Minds: Profitable Customer Relationships is the most authoritative book ever written on t...

CRM-Defying the Limits

CRM Books
cover of CRM-Defying the LimitsASIN: 1932178066
Binding: Paperback
List price: $195.00 USD
Amazon price: $195.00 USD

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This edition reveals the keys to rolling out a successful CRM implementation- among them are goal se...

Building Data Mining Applications for CRM

CRM Books
cover of Building Data Mining Applications for CRMAuthor: Alex Berson,Stephen Smith,Kurt Thearling
ASIN: 0071344446
Binding: Paperback
List price: $49.00 USD
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How data mining delivers a powerful competitive advantage!

Are you fully harnessing the power of...

CRM Automation

CRM Books
cover of CRM AutomationAuthor: Barton J. Goldenberg
ASIN: 013008851X
Binding: Paperback
List price: $44.99 USD
Amazon price: $36.50 USD

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Preface It is with great pleasure that I introduce the first edition of CRM Automation. Over the pa...

Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series)

CRM Books
cover of Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series)Author: Bryan Bergeron
ASIN: 0471206032
Binding: Paperback
List price: $40.00 USD
Amazon price: $28.30 USD

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ESSENTIALS OF CRM

Full of valuable tips, techniques, illustrative real-world exampl...

Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM

CRM Books
cover of Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRMAuthor: Scn Education B. V.
ASIN: 3528057521
Binding: Hardcover
List price: $49.95 USD
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Professional business and management guide to the effective use of Cust...

Accelerating Customer Relationships: Using CRM and Relationship Technologies

CRM Books
cover of Accelerating Customer Relationships: Using CRM and Relationship TechnologiesAuthor: Ronald S. Swift
ASIN: 0130889849
Binding: Paperback
List price: $39.99 USD
Amazon price: $32.60 USD

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Preface Corporations that achieve high customer retention and high customer profitability aim for: ...

G-Crm

CRM Books
cover of G-CrmAuthor: Brent Pinkston
ASIN: 1419607979
Binding: Paperback
List price: $39.99 USD
Amazon price: $39.99 USD

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"A "how to" implement a CRM Casino Marketing strategy in a gaming and hospitality environment with t...

CRM Unplugged: Releasing CRM's Strategic Value

CRM Books
cover of CRM Unplugged: Releasing CRM's Strategic ValueAuthor: Doug Turk,Philip Bligh
ASIN: 0471483044
Binding: Hardcover
List price: $60.00 USD
Amazon price: $49.30 USD

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Building and maintaining a customer-centered enterprise cost-effectively is a hot topic and key busi...

20: 20 Crm

CRM Books
cover of 20: 20 CrmAuthor: Jon Anton,Laurent Philonenko
ASIN: 0963046454
Binding: Paperback
List price: $24.95 USD
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The contact center is at the heart of many businesses today, and CRM initiatives are making customer...
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